Legal Acknowledgement and Terms of Use
Welcome to fashcommobile.co.uk, the official website of Fashcom Mobile, operated by MOTORET LIMITED, a company registered in England and Wales (Company No. 15227792). By using this site, you agree to be bound by the terms outlined here. If you do not accept these terms, please refrain from using our website and services.
Use of the Website
This website is intended to provide customers across the UK with access to our phone and laptop repair services, as well as sales of new and refurbished devices and accessories. By using the website, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract. We reserve the right to modify or withdraw any part of the site at our discretion, without notice.
Legal Jurisdiction
All use of this site and any agreements formed through it are governed by the laws of England and Wales. Should any dispute arise relating to our services, content, or terms of use, it will be resolved exclusively under the jurisdiction of the courts of England and Wales.
Repair and Device Sales
Fashcom Mobile provides expert mobile phone and laptop repairs using high-quality components. Repair prices are quoted at the time of inspection and may be subject to change if additional faults are discovered. All repairs are carried out with care, and workmanship is covered under a limited warranty period. We strongly recommend backing up all personal data prior to handing in your device, as we are not responsible for any data loss.
We also sell a range of devices and accessories online. All products are quality-checked and listed with accurate descriptions. Payment must be completed before dispatch or collection, and we aim to fulfil orders promptly. Delivery timelines are estimates and may vary depending on courier availability.
Payments and Transactions
We accept payments through major debit and credit cards, bank transfers, and in-person cash payments at our repair locations. For bank transfers, payment details will be shared upon confirmation of the order. All card transactions are processed securely through our payment provider.
Consumer Protection and Returns
As a UK-based business, we adhere to the Consumer Rights Act 2015. If a product or service is faulty, not as described, or unfit for purpose, you may be eligible for a refund, repair, or replacement. Please contact us within the applicable time frame to resolve any issues. Details of how to return items or cancel an order can be found in our separate returns and cancellation policy.
Privacy and Data Handling
We are committed to handling your personal information responsibly and securely. Any data collected via this website is used solely for order processing, communication, and service improvement. We follow all requirements of the UK General Data Protection Regulation (UK GDPR). More information is available in our Privacy Policy.
Cancellations and Right to Withdraw
You have the right to cancel your order within 14 days of receiving your goods. This excludes personalised or custom-built items and services that have already been started with your consent. To initiate a cancellation, email us at [email protected] and we will guide you through the return or cancellation process.
Contact UsFor any legal or service-related queries, please contact us via email at [email protected] or by writing to:
Fashcom Mobile (MOTORET LIMITED)
Suite 105, Fence House, Fence Avenue, Macclesfield, England, SK10 1LT